24/7 Support

Customer Support

Contact Us

Our customer support team is available 24/7 to assist you with any questions or concerns you may have. You can contact us via email or phone, and we will respond to you as soon as possible.

Sizing Guide

To ensure the perfect fit, please refer to our sizing guide available on each product page. If you have any additional questions regarding sizing, please don't hesitate to contact our customer support team.

Product Care

To prolong the life of your shoes, we recommend following the care instructions provided with each product. From cleaning to conditioning, proper care can help your shoes look great for years to come.

FAQ

We accept all major credit cards, PayPal, and Apple Pay for your convenience and security.

We offer free shipping on all orders over 50 SAR. For orders under 50 SAR, a flat shipping rate will be charged at checkout. Please allow 3-5 business days for processing and handling, and an additional 7-14 business days for delivery.

If you are not completely satisfied with your purchase, we offer a 30-day return policy for a full refund or exchange. Items must be unworn and in their original packaging. Please refer to our return policy for more information.
Yes, you can track your order by logging into your account and viewing your order history. You will also receive a tracking number via email once your order has been shipped.
Currently, we only offer shipping within the Kingdom of Saudi Arabia. We do not offer international shipping for any items at this time.

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Fast Delivery

We can deliver to major cities within Saudi Arabia in 1-3 days, and to other cities within a maximum of 5 days.

Convenient Return and Support Services

You can return or exchange items according to your personal preference. Whether you are in Saudi Arabia or anywhere else, we are here to assist you.

Original and Guaranteed Products

All listed electronic devices are original and come with a manufacturer’s warranty of not less than two years, excluding accessories or peripheral devices. Terms and conditions apply.

Secure Shopping and Payment

Our website is secure and complies with the best privacy and security policies. You can pay using Visa, MasterCard, American Express, STC’s Qitaf

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